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~Ordering Information~
All items are handmade to order and may take up to two weeks to process (this is excluding potage times) If you need your items faster we can sometimes offer a Special Delivery service, please email for details. All orders are sent in a gift box.
 

~Email Questions to:~

The easiest way to pay for UK and International orders is using our PayPal shopping cart.  The PayPal shopping cart will open up in a new window once items are added.

Postage is a flat rate of £2 which is added on automatically at the PayPal checkout.  If you don't have a PayPal account, sign up here:

~UK Customers~

~International Customers~

Customers within the UK can pay using Debit or Credit Card through our PayPal shopping cart. Postage is added automatically.

Orders may take up to two weeks to process and then a further two working days for delivery by Royal Mail 'Signed For'.

Yes we ship worldwide! Customers outside the UK can pay using Debit or Credit Card through our PayPal shopping cart. Shipping is added automatically.

Orders may take up to two weeks to process and then a further two weeks to arrive by Airmail.

Unfortunately we cannot accept Cheques or Money Orders from outside the UK at this time.

~Returns Policy~
We will do our best to ensure you are delighted with your purchase, if however you are not satisfied with your items you may notify us via email for a returns number and address.
Returns will only be accepted if items are in unworn re-saleable condition , with the tag still attached and with the gift box provided, you will be responsible for the items until they reach us, so we recommended you use an insured delivery service.  No returns will be accepted on custom made items unless faulty and due to hygiene reasons we cannot accept returns on earrings.

~Repair Policy~
Remember to always put jewellery on as the "finishing touch" after using cosmetics and perfumes and never apply unnecessary force especially to delicate laces and beading.  All our jewellery is made to last but it may be that you may need a repair. If this happens within the first 30 days of purchase we will do this free of charge providing the materials are still available -  we will not repair jewellery broken or damaged through inappropriate wear or cleaning. After this we will need to charge for postage and materials, the cost may vary depending on the problem. Please email us for more details.

~Privacy Statement~
We will only collect the minimum information required to process your order, and we guarantee no information will be passed to anyone else in accordance with the United Kingdom Data Protection Act 1998.

You will receive email from us only in relation to your order and/or in response to other correspondence or dealings with us. Other than this we will not e-mail you in the future unless you have opted in to our Newsletter email list.

~Wholesale / Sale or Return and Exhibition Enquiries~
We do welcome wholesale enquiries, this ranges from 30-50% and on occasion we do offer sale or returns  from shops in the Bristol, Taunton and Glastonbury area only.  We are also pleased to lend items for galleries, exhibitions and photo shoots. Please email us for further wholesale terms and enquiries.

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